If you are looking for more information on PetGentle or need help with any personal information we have about you, then our award winning customer service representatives are standing by to assist you!

You can reach us by email 24 hours a day, 7 days a week.

1 (833) 501-3407
You can reach us by telephone during our phone support hours:
Monday - Friday
Mountain Standard Time - 7:00AM to 5:00PM
Mountain Standard Time - 7:00AM to 4:00PM

You can return your product to our 3rd party fulfillment house at the below address:
10450 N Airport Rd. Hayden, Idaho 83835

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. After we have received it, you will receive a full refund, less S&H.